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At BADON'S INFINITY, customer satisfaction is our priority.If you are not completely satisfied with your purchase, you may request a return under the conditions below.
You may request a return if:
The product is damaged or defective
You received the wrong product
The product does not match the description
To be eligible for return:
The item must be unused
The item must be in original packaging
You must request the return within [X days] of delivery
(Tell me how many days you want â e.g., 3, 7, 10 days.)
The following items cannot be returned:
Cosmetics & personal care items
Innerwear / hygiene products
Digital or downloadable items
Sale or discounted items
Perishable goods (food, etc.)
To start a return:
Contact us through email/phone
Provide:
Order Number
Phone Number
Pictures or video of the product issue
Wait for our approval
Return the product using our designated courier service
Returns sent without approval may be rejected.
After we receive your returned item:
Our team will inspect it
If the product meets return conditions â We will approve the return
If the product does not qualify â We may decline the return
Once the return is approved:
You can choose Exchange (if available)
Or choose Refund (if eligible under Refund Policy)
(If you want, I can combine this with the Refund Policy.)
If the product is damaged, defective, or incorrect â ANP Shop will cover return shipping
If you are returning due to personal reasons â Customer pays shipping charges
We reserve the right to cancel a return request if:
The product appears used or damaged
Wrong item is returned
The return request was made after the allowed time
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